You’re an IT manager. You know the deal. Each day is different than the next, and you never know what’s going to be thrown your way.
You’re always dealing with underlying tech issues that keep you from getting to the things that really need to be done. Every time you feel like you’re ready to make some real progress on a project, something with the company’s infrastructure, that should really just be simple, goes off the rails and sets you back even further. Before you know it, you’ve been sucked through some black hole of wasted time for the rest of your day. Possibly even on into your week. Meanwhile, your bosses have your next assignments lined up, wondering why the heck you still haven’t gotten anywhere on the last one.
And so goes the life of the IT department. Wait. Did you hear that? It was some marketing intern telling the rest of the office that the file they emailed everybody an hour ago may have been infected with a virus.
You really don’t have time for this.
It would probably help to have some of the burdens of fundamental office technology eased. It seems unlikely that your bosses are going to give you any personnel help anytime soon. Or maybe they already have, but they’re just as backed up as you. It might not be a bad idea to look at getting some outside help. There are plenty of services available that can alleviate some of your pain. There are managed services providers whose job it is to do just that.
Of all the benefits of managed services (there are quite a few), the simple time-saving factor is probably the most helpful, and possibly even the most important when you consider productivity and budget. Time is money, as they say. This is especially true when you have real projects lined up that can help propel your company forward.
Services from managed services providers (MSPs) like CenturyLink, IBM and others may be able to help you rein in your IT budget.
A survey earlier this year from JDL Technologies found that time and budget shortages are the biggest obstacles IT professionals face.
A recent found that 65% of IT professionals are using cloud services, with an additional 8% planning to do so in the next six months. Of those polled, organizations on average will spend $243,000 on IT products and services this year alone, and 42% expect an increase in IT budgets next year. On top of that, 60% said they don’t expect their organizations to hire additional IT staff next year.
One of the takeaways from that report was that “cloud services are here to stay, especially with smaller companies.”
When you look at all the services providers are offering, it’s not hard to see why. CenturyLink, for example, provides an all-in-one solution for data, voice and business applications. While it may often be thought of as more of a traditional telecom provider, it’s really more of a complete solutions company.
MSPs like this not only help you manage your IT spend, but they also help you get more value out of your technology, and integrate new technology into your business—all with minimal effort and resources needed from your company. They take care of all of that in the background, so you don’t have to, and you’ll likely find that you’re up to date on the latest software and technology.
This leads to greater flexibility, scalability, security and, of course, around-the-clock support, which, if you’ve ever gotten a call from your boss in the middle of the night on a Saturday, you’ll probably appreciate (because it’s going to mean a heck of a lot less hassle for you).
A lot of higher-ups, by the way, take the “if it ain’t broke, don’t fix it” approach, which can also be very frustrating for an IT manager who would rather make sure it stays fixed in the first place.
To the point of scalability, IT departments need solutions that can keep up with their growth, regardless of how quickly the company is hiring or otherwise growing. Growth is, after all, the goal, right?
The main point of all of this is that there are managed service providers out there that can alleviate a lot of the stress of a growing business, while saving it money and keeping it on the cutting edge of technology, at the same time.